{"id":992223,"date":"2026-07-08T10:27:49","date_gmt":"2026-07-08T08:27:49","guid":{"rendered":"https:\/\/lovemagenta.com\/terms-and-conditions\/"},"modified":"2026-07-08T10:27:49","modified_gmt":"2026-07-08T08:27:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lovemagenta.com\/en\/terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"\t\t
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General terms and conditions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Scope<\/h2>\n

The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is intended exclusively for consumers.<\/p>\n

A consumer is any natural person who concludes a legal transaction for purposes that predominantly can be attributed neither to their commercial nor their self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.<\/p>\n

2. Contractual partner, formation of contract, options for corrections<\/h2>\n

The contract of sale is concluded with Global Brand Concepts GmbH. By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those products. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided and explained for this purpose during the ordering process. The contract is formed when you accept the offer regarding the products contained in the shopping basket by clicking the order button. Immediately after submitting your order you will receive a further confirmation by e-mail.<\/p>\n

3. Contract language, saving of the contract text<\/h2>\n

The language(s) available for concluding the contract: German, English. We save the text of the contract and send you the order data and our Terms and Conditions in text form. For security reasons, the text of the contract is no longer accessible via the internet.<\/p>\n

4. Subject matter of the contract<\/h2>\n

4.1 Product description<\/h3>\n

Attention is drawn to the fact that the respective product description applies as an essential component of the contract.<\/p>\n

4.2 Product images<\/h3>\n

Without prejudice to your statutory warranty rights, we would like to point out the following particularities. If you have any doubts, please contact us: due to individual screen configurations (e.g. resolution and brightness), slight deviations between the displayed and the actual product colours<\/strong> are possible. In the case of wooden products<\/strong>, natural deviations in the grain, structure and colour of the wood are possible.<\/p>\n

4.3 Right of use<\/h3>\n

Any sketches, drafts, preliminary products, etc. that we may create in order to fulfil the order are legally protected. We grant you a simple, non-exclusive right to use them for the purpose of fulfilling the order to the contractually agreed extent.<\/p>\n

5. Requirements and handling of customer content<\/h2>\n

5.1 Requirements<\/h3>\n

Insofar as it is necessary for the fulfilment of the order that you transmit content to us (e.g. texts, data, files), the technical possibilities available for this as well as any applicable requirements are governed by the respective product description. You are solely responsible for the content, including the legality and accuracy of the content transmitted by you. We do not carry out any editorial review of the content before executing the order.<\/p>\n

5.2 Compliance with applicable law<\/h3>\n

The content and the products to be created from it must always comply with the applicable legal provisions. In particular, they must not infringe any rights or claims of third parties (in particular copyrights, trademarks or other protective rights) and must not contain or serve any content that glorifies violence or is discriminatory, racist, xenophobic or otherwise immoral or unconstitutional.<\/p>\n

5.3 Indemnification<\/h3>\n

You indemnify us against claims of third parties which they may assert in connection with an infringement of their rights through the contractual use by us. In this respect, you also assume the necessary costs of legal defence, including all court and lawyer costs at the statutory rate. This indemnification does not apply insofar as you are not responsible for the infringement. In the event of a claim by third parties, you are obliged to provide us immediately, truthfully and completely with all information required for the examination of the claims and a defence.<\/p>\n

5.4 Reservation of the right to withdraw<\/h3>\n

We reserve the right to refuse the order or to withdraw from the contract if the content provided by you for this purpose violates statutory or official prohibitions or public morals, or if there is a justified suspicion thereof. This applies in particular to the provision of unconstitutional, racist, xenophobic, discriminatory, insulting, youth-endangering and\/or violence-glorifying content.<\/p>\n

6. Delivery conditions<\/h2>\n

Delivery options. We ship the products to the delivery address specified during the order process. We only deliver by dispatch. Unfortunately, self-collection of the goods is not possible.<\/p>\n

7. Payment<\/h2>\n

7.1 Prices<\/h3>\n

The prices stated at the time of the order apply. These are total prices and include statutory value added tax.<\/p>\n

7.2 Payment methods<\/h3>\n

The following payment methods are generally available in our shop.<\/p>\n

Credit card.<\/strong> During the ordering process you provide your credit card details. Your card will be charged immediately after placing your order.<\/p>\n

SEPA direct debit.<\/strong> By placing your order, you grant us a SEPA direct debit mandate. We will inform you of the date on which your account will be debited at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and the 24th and 31st of December of each year. The account is debited before the goods are shipped.<\/p>\n

PayPal.<\/strong> In order to pay the invoice amount via the payment service provider PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (\u201cPayPal\u201d), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process. PayPal may offer registered PayPal customers selected according to its own criteria further payment modalities in the customer account. However, we have no influence on the offering of these modalities; further individually offered payment modalities concern your legal relationship with PayPal. You can find further information on this in your PayPal account.<\/p>\n

8. Retention of title<\/h2>\n

The product remains our property until full payment has been made.<\/p>\n

9. Damage during delivery<\/h2>\n

If goods are delivered with obvious transport damage, please report such defects to the carrier as soon as possible and contact us without delay. Failure to make a complaint or to contact us has no consequences whatsoever for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance.<\/p>\n

10. Data backup<\/h2>\n

You are responsible for the proper and regular backup of your data. In the event of damage resulting from the loss of data, we are not liable insofar as you could have avoided the data loss by means of a regular and complete data backup. The above limitation does not apply to claims for damages caused by us, our legal representatives or vicarious agents in the event of injury to life, body or health; in the event of intentional or grossly negligent breach of duty as well as fraudulent intent; in the event of a breach of essential contractual obligations whose fulfilment is a prerequisite for the proper performance of the contract and on whose observance the contractual partner may regularly rely (cardinal obligations); within the scope of a guarantee promise, insofar as agreed; or insofar as the scope of application of the Product Liability Act is opened.<\/p>\n

11. Warranty and guarantees<\/h2>\n

11.1 Liability for defects<\/h3>\n

The statutory liability for defects applies.<\/p>\n

11.2 Guarantees and customer service<\/h3>\n

Information on any additional guarantees that may apply and their exact conditions can be found with the respective product and on special information pages in the online shop. Customer service: you can reach our customer service for questions, complaints and objections by e-mail at service@lovemagenta.com.<\/p>\n

12. Liability<\/h2>\n

We shall always be liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents in the event of injury to life, body or health, in the event of intentional or grossly negligent breach of duty, in the event of a guarantee promise insofar as agreed, or insofar as the scope of application of the Product Liability Act is opened. In the event of a breach of essential contractual obligations whose fulfilment is a prerequisite for the proper performance of the contract and on whose observance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract and typically to be expected. Otherwise, claims for damages are excluded.<\/p>\n

13. Dispute resolution<\/h2>\n

The European Commission provides a platform for online dispute resolution (ODR), which you can find here<\/a>. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.<\/p>\n

Should individual clauses of these Terms and Conditions be wholly or partially invalid, the remainder of the contract shall remain valid. Insofar as individual clauses are invalid, the content of the contract shall be governed by the statutory provisions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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14. Instructions on cancellation<\/h2>\n

Consumers have a fourteen-day right to cancel.<\/p>\n

14.1 Right to cancel<\/h3>\n

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us (Global Brand Concepts GmbH, Rudolf-Diesel-Str. 3, 67590 Monsheim, Germany, service@lovemagenta.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.<\/p>\n

14.2 Effects of cancellation<\/h3>\n

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>\n

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.<\/p>\n

The right to cancel does not exist for the following contracts: contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Model cancellation form<\/h3>\n

(If you want to cancel the contract, please fill out the form below and send it back to us.)<\/p>\n

\u2014 To Global Brand Concepts GmbH, Rudolf-Diesel-Str. 3, 67590 Monsheim, Deutschland, info@g-b-c.de <\/p>\n

\u2014 I \/ We(*) hereby give notice that I \/We(*) cancel my\/our (*) contract of sale of the following
goods (*)\/for the supply of the following service(*)<\/p>\n

\u2014 Ordered on (*) \/ received on (*)<\/p>\n

\u2014 Name of consumer(s)<\/p>\n

\u2014 Address of consumer(s)<\/p>\n

\u2014 Signature of consumer(s) (only if this form is notified on paper)<\/p>\n

\u2013 Date<\/p>\n

(*) Delete as appropriate<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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14.3 Return shipping labels<\/h3>\n

Without prejudice to your statutory rights, free return labels are provided to you for your return. If you use these return labels, the return is free of charge for you. After completing the returns registration, you can download the return label yourself and will also find it in the e-mail sent to you. You can hand in your return at a parcel shop of the respective provider in Germany.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-992223","page","type-page","status-publish","hentry"],"yoast_head":"\nGeneral terms and conditions - LOVE MAGENTA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lovemagenta.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General terms and conditions - LOVE MAGENTA\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lovemagenta.com\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"LOVE MAGENTA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/welovemagenta\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lovemagenta.com\/wp-content\/uploads\/2026\/07\/lm_sharing-image-startseite_1200x630.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/lovemagenta.com\/wp-content\/uploads\/2026\/07\/lm_sharing-image-startseite_1200x630.jpg\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lovemagenta.com\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/lovemagenta.com\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"General terms and conditions - 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