In your account under Returns you will find the option to register a return. After completing the returns registration, you can download the returns label yourself and will also find it in the email sent to you. Your return is free of charge for you.

Please note that a return request can only be made within 14 days of receipt of the goods.

Please put the items back in the packaging. Please be sure to enclose the delivery bill or a copy of the delivery bill or invoice with the package.